Refund Policy
At Payd, we prioritize your satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below:
Refund Eligibility
- Refund requests can be made for specific services or transactions through the Payd platform.
- Requests must be submitted within 3 business days of the transaction date.
Non-Refundable Items
Certain items are non-refundable, including:
- Payment processing fees.
- Charges for additional services beyond the initial transaction.
Please refer to your transaction terms for details on refund eligibility.
Refund Process
To request a refund:
- Contact our customer support team.
- Provide transaction details (transaction ID, date, and reason for the refund).
- Our team will review your request and respond within 3 business days.
Refund Approval
- Refunds must be approved by Payd’s customer support.
- Approved refunds will be processed via the original payment method.
- Processing times may vary based on your financial institution.
Refund Disputes
If you believe your refund request was unfairly denied, please contact customer support. We are committed to resolving disputes fairly.
Policy Updates
- Payd may update this refund policy at any time without prior notice.
- Changes will be effective immediately upon posting on our website.
Understanding Our Refund Policy
At Payd, we understand that sometimes things don't go as planned. Our Refund Policy is designed to provide transparency and reassurance regarding your transactions with us.
Why We Have This Policy
Our Refund Policy is in place to protect both you and our company. By clearly outlining what is refundable and what is not, we aim to set the right expectations for our services and maintain trust with our customers.
Contact Us for Assistance
If you have any questions about our Refund Policy or need assistance with a refund request, please do not hesitate to reach out to our customer support team.
Thank you for choosing Payd!